measuring software processes performance based on fuzzy multi agent measurements

the present article discusses and presents a new and comprehensive approachaimed at measuring the maturity and quality of software processes. this method has beendesigned on the basis of the software capability maturity model (sw-cmm) and themulti-level fuzzy inference model and is used as a measurement and analysis tool. among themost important characteristics of this method one can mention simple usage, accuracy,quantitative measures and comparability. fuzzy logic-based tools are designed to providesuch functions.